Game manager problem

I recently bought two games from the website; Build-A-Lot and Build-A-Lot 2. Upon clicking the link to download the games the game manager downloads and installs on my computer. I download the first BAL and the game manager status for the game says 'saving file' and that's it. It won't move any further than that. The manager isn't frozen because the 'My Progress' tab shows the arrow icon still animated. It does the same thing for BAL2. The manager will not save and install either of the games. I have tried every suggestion I found on the website and none of them works for me. Uninstalling the manager and reinstalling the manager, adjusting my antivirus and firewall, my computer is updated on everything (I proactively make sure of this), DirectX is updated, and graphics card driver and every other driver on my computer is updated. I have downloaded both games several times each and come to the same conclusion.

Any idea?

Please help.

Thanks!

I didn't find the right solution from the Internet.

References forums.bigfishgames.com/posts/list/69688.page

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